Like most people, at least 62% according to a 2019 study by Hello Products, I don’t like going to the dentist. However, this was my week...

Unless you are a manager complaining about your employees' lack of performance, most of us don’t consider our own performance on a...

Last week I was talking to an owner of a 100 million dollar company who was telling me that he wasn’t sure that he understood his...

Fun is not a word that is often spoken in the same sentence as work, however Norm and I were driving down a backroad last week in the...

With the changes in the economy with inflation and supply chain issues, many business owners are struggling to get a foothold on what...

I just about quit. I was almost two hours and 55 km into a 152 km gran fondo cycling event in Penticton a few weeks ago when I felt like...

Recently I was training a brand-new sales professional. His job was to find leads for his company but he had never worked in sales...

“I told myself I wouldn’t cry” said the lady on the other end of the phone as I asked her about her business. Patiently I waited for her...

As a child I was made to eat everything on my plate and was told that wasting food was affecting the starving children in China. Today,...

I was about to take a 6 months vacation from my business and my team leaders Rachael and Carmel were a little surprised and perhaps a...

In 2014, one of my professors in my MBA program asked the question, “Why are you here?” As he went around the class, many people...

“If only our customers would buy more from us” is a resounding phrase that is heard throughout many businesses these days as the demand...

Imagine paying to have someone bring in a washing machine into your house and set it up and then having to fire them before the job was...

My brother Rob recently walked 650km from Galway Ireland to Winchester enroute to Spain. He told me that for days he was trying to decide...

YOU ARE FIRED! John yelled at me as I was laying on the ground after falling off the roof of the house. John was mad because his saw...

Peter told me about the latest and greatest idea that he had to improve his business. He was so excited because this new revenue stream...

Jerry reached out to us because he wanted to get out of his business. In his words, the business was "too stressful and he was tired of...

The great resignation is something that people around the world are talking about. Not only are baby boomers retiring, many people who...

George has a small manufacturing plant that he bought 6 months ago. George bought the company because it had good revenue and came with...

Jim was visibly upset when he sat down for our coaching session. He told me that the previous day one of his staff had started yelling at...